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Why is an Owner's Manual not included in the box?
In consideration of the environment, TrakteQ has taken the steps to provide the owner's manual as a download from the website.... |
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How do I know if my area is covered?
Ans. In order to get a better idea of what the coverage will be like in the specific areas that you will frequent most, you can try several options.... |
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I have a question that you did not address, how can I get an answer?
Ans. Yes. Simply go to the 'submit ticket' section of our website.... |
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I can't start my GPS Navigation when I press on "Navigation"icon
If you can't start your navigation when you press "Navigation"icon, follow these step to restore Navigation path.... |
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How long do the batteries last?
Ans. Typical battery life is about 3 - 5 days in basic (standby) mode. ... |
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I have more than one dog, can I receive a discount on the pricing?
Ans. Yes. We offer a discount off of the price of the device and the service packages for orders of 4 or more devices. ... |
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Why won't my unit charge while plugged into my vehicle
If your unit will not charge in your vehicle, you may need to replace the fuse located in the tip of the vehicle power adapter.
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If I am traveling with my pet, will I still be able to use TrackEasy 1 tracker?
Ans. Yes, the TrackEasy 1 tracker works wherever cellular phone service is available and will provide exact location information. ... |
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How do I register my TrakteQ device?
To register your device, you visit the Product Registration.... |
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NEW SUPPORT ONLINE DEPARTMENT FROM TRAKTEQ
Please, visit new online support site from TrakteQ... |
Knowledgebase-FAQ
